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Research Article

The Effectiveness of Mobile-Health Technologies to Improve Health Care Service Delivery Processes: A Systematic Review and Meta-Analysis

  • Caroline Free mail,

    caroline.free@lshtm.ac.uk

    Affiliation: Clinical Trials Unit, London School of Hygiene & Tropical Medicine, London, United Kingdom

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  • Gemma Phillips,

    Affiliation: Department of Health Services Research and Policy, London School of Hygiene & Tropical Medicine, London, United Kingdom

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  • Louise Watson,

    Affiliation: Department of Population Health, London School of Hygiene & Tropical Medicine, London, United Kingdom

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  • Leandro Galli,

    Affiliation: Warwick University, Coventry, United Kingdom

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  • Lambert Felix,

    Affiliation: Department of Primary Care and Public Health, Imperial College, London, United Kingdom

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  • Phil Edwards,

    Affiliation: Department of Population Health, London School of Hygiene & Tropical Medicine, London, United Kingdom

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  • Vikram Patel,

    Affiliation: Department of Population Health, London School of Hygiene & Tropical Medicine, London, United Kingdom

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  • Andy Haines

    Affiliation: Department of Population Health, London School of Hygiene & Tropical Medicine, London, United Kingdom

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  • Published: January 15, 2013
  • DOI: 10.1371/journal.pmed.1001363

About the Authors

Caroline Free
Clinical Trials Unit, London School of Hygiene & Tropical Medicine, London, United Kingdom
Gemma Phillips
Department of Health Services Research and Policy, London School of Hygiene & Tropical Medicine, London, United Kingdom
Louise Watson, Phil Edwards, Vikram Patel, Andy Haines
Department of Population Health, London School of Hygiene & Tropical Medicine, London, United Kingdom
Leandro Galli
Warwick University, Coventry, United Kingdom
Lambert Felix
Department of Primary Care and Public Health, Imperial College, London, United Kingdom

Corresponding Author

Email: caroline.free@lshtm.ac.uk

Competing Interests

VP is a member of the Editorial Board of PLOS Medicine. The authors have declared that no other competing interests exist.

Author Contributions

Conceived and designed the experiments: CF AH PE GP VP. Performed the experiments: GP LW LG LF CF PE. Analyzed the data: LW. Contributed reagents/materials/analysis tools: GP. Wrote the first draft of the manuscript: CF. Contributed to the writing of the manuscript: CF AH PE GP LW LG LF VP. ICMJE criteria for authorship read and met: CF AH PE GP LW LG LF VP. Agree with manuscript results and conclusions: CF AH PE GP LW LG LF VP.